BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.3.7.4//EN TZID:Asia/Tokyo X-WR-TIMEZONE:Asia/Tokyo BEGIN:VEVENT UID:134@sccij.jp DTSTART;TZID=Asia/Tokyo:20260701T183000 DTEND;TZID=Asia/Tokyo:20260701T210000 DTSTAMP:20260625T082009Z URL:https://sccij.jp/events/delighting-customers-in-japan-22/ SUMMARY:Delighting Customers in Japan #22 DESCRIPTION:\nWhat makes companies truly succeed in Japan? In one of the wo rld’s most sophisticated and demanding markets\, long-term success requi res far more than a strong product - it demands trust\, adaptability\, cul tural understanding\, and a relentless focus on customer experience. The 2 2nd edition of “Delighting Customers in Japan” will bring together dis tinguished business leaders to share concrete insights\, challenges\, and strategies for building sustainable success in the Japanese market.\n\n\n\ n\n\n\n\nWe are pleased to announce the 22nd edition of our flagship semin ar “Delighting Customers in Japan”!\n\n\n\nRenowned as one of the mo st challenging markets in the world\, navigating Japan’s business landsc ape requires innovative strategies and keen insights into customer prefere nces. “Delighting Customers in Japan” has been bringing together numer ous esteemed executives from various industries to share their experience s and strategies for success in this complex market.\n\n\n\nIn this editi on\, we will welcome the following 3 distinguished speakers:\n\n\n\n\nMs. Naheel Wafa Dajany\, Executive Vice President Alliances &\; Internatio nal Affairs\, All Nippon Airways Co.\, Ltd. (ANA)\n\n\n\nMr. Ernest Higa\, Representative Director\, Chairman &\; CEO\, Higa Industries\, and Rep resentative Director\, Chairman\, Wendy’s Japan\n\n\n\nMr. Rodrigo Lima\ , President and Representative Director\, Danone Japan\n\n\n\n\nThe presen tations will be followed by a Q&\;A session and a networking cocktail.\ n\n\n\n\n\n\n\n\n\nDate:\nWednesday\, July 1\, 2026\n\n\nSchedule:\n18:30 – 21:00 (D.O.: 18:00)\n\n\nVenue:\nL’espace @CCIFJNihonbashi Honcho Ys Bldg. 1F\, 2-2-2 Nihonbashi Honcho\, Chuo-ku\, Tokyo 103-0023 (Map) \n\n\ nFee:\n• Members: JPY 7\,000 or 1 SCCIJ voucher 2026• Non-members:  JPY 9\,000 Fee includes food and drinks\n\n\nRegistration:\n*Deadline: J une 25\, 2026\, 12:00 JST* *Seats will be allocated on a first-come\, firs t-served basis.**No-shows and cancellations after the deadline will be ful ly charged.*\n\n\nDress code:\nBusiness Casual\n\n\nDisclaimer:\nThe SCCIJ may film and take photographs of this event. If you participate\, please be noted that these pictures and videos may be used in various media\, suc h as the SCCIJ website\, SCCIJ social networking sites\, and SCCIJ promoti onal materials. If you do not want to appear on these pictures and/or vide os\, kindly notify the SCCIJ staff at the event.\n\n\nInquiries:\nBy e-mai l to info@sccij.jp\n\n\n\n\n\n\n\n\n\nAccess\n\n\n\n\n\n\n\n\n\n\n\n\n\n& nbsp\;\n\n\n\n \;\n ATTACH;FMTTYPE=image/jpeg:https://sccij.jp/wp-content/uploads/2026/05/DCIJ -XXII-Visual-2026_final-2048x1362-1.jpg CATEGORIES:NO COD,Upcoming Events END:VEVENT BEGIN:VTIMEZONE TZID:Asia/Tokyo X-LIC-LOCATION:Asia/Tokyo BEGIN:STANDARD DTSTART:20250701T183000 TZOFFSETFROM:+0900 TZOFFSETTO:+0900 TZNAME:JST END:STANDARD END:VTIMEZONE END:VCALENDAR