The SCCIJ is very pleased to invite you to the 21st edition of the annual “Delighting Customers in Japan” business seminar, organized by BLCCJ, where we will welcome again 2 distinguished speakers.

Renowned as one of the most challenging markets in the world, navigating Japan’s business landscape requires innovative strategies and keen insights into customer preferences. “Delighting Customers in Japan” has been bringing together numerous esteemed executives from various industries to share their experiences and strategies for success in this complex market.
In this edition, we will welcome the following 2 distinguished speakers: Guillermo Gutierrez, CEO, Chanel G.K and Philippe Jardin, Country General Manager Japan, Pierre Fabre Laboratories.
The presentations will be followed by a Q&A session and a networking cocktail. Don’t miss this chance to gain actionable insights for success in Japan!
| Date: | Wednesday, June 18, 2025 |
|---|---|
| Schedule: | 18:30 – 21:00 (doors open at 18:00) |
| Venue: | L’Espace @CCIFJ 2-2-2 Nihonbashi Honco, Chuo-ku, Tokyo 103-0023 (MAP) |
| Fee: | • Members: JPY 6,000 or 1 SCCIJ voucher 2025 • Non-members: JPY 8,000 |
| Registration: | *Deadline: June 11, 2025, 17:00 JST* *SCCIJ members will be given priority.* *Spots allocated on a first-come, first-served basis.* *No-shows & cancellations after the deadline will be fully charged.* |
| Schedule: | • 18:00: Registration Opens • 18:30 – 20:00: Presentations + Q&A • 20:00 – 21:00: Networking Cocktail |
| Disclaimer: | • The organize may film and take photographs of this event. If you participate, please be noted that these pictures and videos may be used in various media. If you do not want to appear on these pictures and/or videos, kindly notify the staff at the event. • The views expressed by the speaker(s) do not reflect those of the SCCIJ as an organization. |
| Inquiries: | By e-mail to info@sccij.jp |
Access